Shipping Information
Shipping Policy
United States Shipping
We offer FREE Standard 3 – 5 Day Shipping on all U.S. orders $25 and over (after promotions, excluding taxes), unless otherwise noted.
Standard Shipping, 3 – 5 Standard Shipping, 3 – 5 Priority Shipping,1 – 3 Overnight Shipping, (excl.
Business Days Business Days Business Days (based on Sundays, based on weight)
(Orders $25 and over) (Orders under $25) weight)
FREE $6.95 Up to $16.90 Up to $48.95
Orders must be placed by 12pm EST Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday. RegalDecorations.com offers FREE STANDARD 3 – 5 DAY SHIPPING on all U.S. orders $25 and over (after promotions and excluding taxes). Orders $25 and over FREE SHIPPING.
For shipments totaling less than $25, there is a flat, low delivery charge of $6.95 for Standard 3 – 5 Day shipping. Our standard shipping option is USPS First Class Package, with the amount of days ranging depending on location.
Please be aware that due to the nature of our products, we are unable to replace stolen products if USPS/UPS/FedEx has confirmed it delivered via tracking. We do our best to alert you every step of the delivery, including the morning of delivery and when it has been delivered (U.S. only).
Refunds, Returns & Exchanges
We want you to be 100% satisfied with your purchase, and stand by the quality of our products. If you are dissatisfied with your order, please contact us at info@Regaldecorations.com. Returns and exchanges are accepted within 14 days of receipt of shipment. Products must be in original, unused, factory sealed condition with the original packaging. Unfortunately, items that have been opened cannot be returned, used or unused, unless a defect has been found.
Please note that:
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Unopened products should be returned within 14 days of notifying info@Regaldecorations.com.
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We encourage all returns to be securely packaged and sent back with tracking. All orders shipped without tracking or as a "refused package" are at the customer's discretion. We are not responsible for lost returns.
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Orders can be returned for original payment or store credit, less shipping costs.
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If a refund to the credit card or Paypal account is not possible, a store credit will be issued for the amount of the refund.
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All original shipping charges and return shipping charges are non-refundable. If your order qualified for free shipping, and a product is returned through no fault of ours, the cost we paid for shipping will be deducted.
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All returned goods are subject to inspection prior to giving credit. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s) and your refund will be processed if approved.
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Packages returned to us by the carrier will be fully refunded, less the original shipping charge.
If 14 days have gone by since the date of receipt, unfortunately we can’t offer you a refund or exchange.
Pick Up Service
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Return & Exchange Policy
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